Safety Protocols

Below is a resource to help our patients who are in active orthodontic treatment or retention during our mandated closure due to the coronavirus. Remember to check our website and social media pages for updates.

Clear Aligners
(Invisalign & Suresmile)

  • Continue to wear and change your aligners as prescribed.
  • If you have run out of aligners, do NOT stop wearing them. Switch to nighttime wear (10 hours a day) to hold like a retainer.
  • If you lose or break the last aligner, call us ASAP so we can order a replacement.
  • Continue using the elastics as prescribed. If you run out let us know so that we can mail you more.
  • Brush your teeth and clean your aligners.


  • Be careful with eating (no sticky or hard foods) so as not to break any brackets off during this time.
  • If you have a poking wire, trim it using a nail clipper or apply wax for temporary relief.
  • If you have a bracket that breaks – it is OK! We will fix it at your next appointment. Put wax on it to prevent the bracket from sliding around.
  • Brush your teeth and use floss threaders to keep your gums healthy.

(Hawley, Essix, or Bonded)

  • Continue to wear your retainers as prescribed. Full time for the first 3 months. Second 3 months 12 hours. Bedtime for lifetime after that.
  • If you lose or break your retainer let us know ASAP.
  • If you have a bonded retainer that has come off, save it. You can place some wax around any irritating areas.
  • Make sure to brush your teeth and keep the retainers clean.


  • Finish doing the last prescribed turns and STOP. Do not do any additional turns at this time.
  • We will be contacting you shortly to check in and have you send us photos of your bite that we can review remotely for the time being.
  • Make sure to brush your teeth and keep the appliance clean.

Twin Blocks

  • Continue to wear your appliance full-time as much as possible.
  • If you were doing turns on the top piece, STOP currently.
  • We will be contacting you shortly to check in & have you send us photos of your bite that we can review remotely.
  • If you lose or break the appliance let us know ASAP.
  • Make sure to brush your teeth and keep the appliance clean.

Carriere Smile Bars

  • Continue to use elastics as prescribed. If you run out let us know so that we can mail you more.
  • Keep the lower clear retainer in while wearing your elastics.
  • We will be contacting you shortly to check-in and have you send us photos of your bite that we can review remotely for the time being.
  • Make sure you continue to brush your teeth and clean your retainer.

At this time, we remain available for emergency visits and virtual consultations.
For more information, please call Ohana Orthodontics at 505-738-6406.

Please follow our social media pages for updates:

Safety Protocols and Procedures for Covid-19

Dr. Klingler and the Ohana Orthodontics Team are always committed to ensuring patient safety.

We are excited to be able to provide dental care to our families, but please note that the office may look and feel different because of our increased safety protocols and procedures. This includes:

  1. Televisions, magazines, books, computers and tablets have been removed from the waiting room and treatment rooms. We have replaced them with mounted tablets above each chair where your child will be able to watch (and not touch) a movie of his/her choice.
  2. Hand sanitizer is available at multiple locations throughout the office.
  3. Carpets have been removed and replaced with luxury vinyl flooring which is 100% waterproof. This will allow us to adequately clean and disinfect the floors on a routine basis.
  4. Chairs in the waiting area are 6 feet apart, thus accommodating a smaller amount of people. We encourage you to wait outside or in your car as much as possible. 
  5. If your child is medically compromised and/or high risk, Dr. Klingler may:
    • require a medical consult from your child’s pediatrician prior to treatment.
    • recommend appointments be scheduled at only certain times for the safety of your child.
  6. True HEPA-13 grade air purifiers will be situated throughout the office, particularly in treatment rooms where dental procedures that can produce aerosols are performed (ie fillings, crowns, root canals, etc).
  7. Additional isolation barriers and high evacuation systems (i.e. rubber dam, Isodry and Dryshield) will be used during restorative dental treatment that produce aerosols.
  8. Ultrasonic scalers for cleanings will not be permitted at this time.
  9. Screenings for Covid-19 symptoms will be conducted at various times (over the phone, online and in person) and will include obtaining a temperature of your child and accompanying guardian. Daily screenings of all staff members will also be performed.
  10. Appointments will be staggered and longer so that we can practice ‘social distancing’ and have extra time to make sure that each room is thoroughly cleaned between patients according to OSHA guidelines.
  11. Siblings may be scheduled in different treatment rooms and will no longer be congregational appointments. Each child will have their own dedicated time and treatment room to complete all recommended procedures.
  12. All counters and treatment rooms will be wiped down with EPA approved disinfectant in between each patient, regardless if they are siblings and/or in living in the same household.
  13. Forms (consent forms and new patient paperwork) will be available online only. We prefer you use your own cell phone or computer to complete these documents, but we will have tablets available if needed (which will be sanitized after each use).

In order to best serve our families, we need to make sure that our staff members are kept safe and healthy. You will find that Dr. Klingler and staff members will:

  1. Wipe down all surfaces with disinfectant (both treatment and non-treatment rooms) on a routine basis.
  2. Have the appropriate personal protection equipment (PPE) depending on the procedure being performed (i.e. N95 masks, surgical masks, protective eye wear, gowns, scrub jackets, shoe covers, hair covers, gloves and face shields).
  3. No longer be giving hugs or handshakes to anyone.
  4. Check symptoms daily to ensure staff members are not reporting to work when symptoms are present.

We ask our patients and families for the following considerations:

  1. Please limit the number of family members attending appointments. For example, we recommend that no other siblings, grandparents or friends come into the office with the patient. You may opt to have them wait in the car or arrange childcare.
  2. Please call and reschedule your appointment if your child or any family member:
    • has had any recent travel outside of the country in the past 14 days.
    • has come into recent contact with anyone who is suspected positive or has tested positive for Covid-19.
    • is feeling ill (even if the child who has an appointment is feeling well as individuals can be asymptomatic carriers of Covid-19). 
  3. Please wear face masks when coming into our office.
  4. Please wait in your car instead of the waiting room, if possible. We understand that younger children will need to be accompanied by an adult. We encourage older children to complete their appointment on their own after they are checked in at the front desk.
  5. We encourage the use of payment over the phone, Apple Pay or Google Pay, although we are still taking payment via cash, check or credit card.

We hope our efforts help put you at ease.

Please feel free to contact our office with any questions or concerns you may have during this time.

Dr. Jason Klingler and the Ohana Orthodontics Team